Privacy Policy
ITHICA | A trading brand of Dalziel Ltd
Last updated: 8 October 2026
1. Who We Are
ITHICA is a trading brand of Dalziel Ltd, a company operating in Cyprus.
Dalziel Ltd is the data controller responsible for personal information collected through the ITHICA website and related business communications.
For privacy enquiries, please contact:
Email: paul@ithica.eu
Website: www.ithica.eu
2. Information We Collect
When you contact ITHICA through our website or by email, we may collect:
Your name
Company or organisation
Email address
Information you include in your enquiry
Relevant business correspondence
Our website and service providers may also process limited technical information necessary for website operation, security and form delivery, such as IP addresses and browser information.
3. How We Use Your Information
We use personal information to:
Respond to enquiries and requests for information
Communicate with prospective customers, suppliers and business partners
Evaluate potential commercial relationships
Maintain records of relevant business correspondence
Operate and protect our website and communication systems
Comply with applicable legal obligations
We do not use information submitted through our contact form to automatically subscribe individuals to marketing communications.
4. Legal Basis for Processing
Depending on the circumstances, we process personal information on the following grounds under the General Data Protection Regulation (GDPR):
Legitimate interests: Responding to business enquiries, managing professional relationships and operating our business, where these interests are not overridden by individuals’ rights.
Pre-contractual steps: Processing information necessary to respond to requests concerning a potential contract.
Legal obligations: Retaining or disclosing information where required by applicable law.
Where consent is required for a particular activity, we will request it separately.
5. Sharing Your Information
We may share personal information with service providers supporting our website, email and business operations, where necessary.
These may include:
Framer, our website hosting and contact form provider
Namecheap Private Email, our business email provider
Other professional service providers where reasonably necessary
We do not sell personal information.
We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.
6. International Data Transfers
Some service providers may process personal information outside the European Economic Area.
Where required, we rely on appropriate safeguards under applicable data protection legislation, such as adequacy decisions or approved contractual protections.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
General enquiries that do not lead to an ongoing business relationship will ordinarily be deleted within 12 months of the last meaningful correspondence, unless a longer period is justified.
Information relating to contractual relationships, transactions or legal obligations may be retained for longer where necessary.
8. Your Rights
Under the GDPR, individuals may have the right to:
Access their personal information
Request correction of inaccurate information
Request deletion of personal information
Restrict or object to certain processing
Request data portability where applicable
Withdraw consent where processing is based on consent
To exercise these rights, contact paul@ithica.eu.
You may also lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus.
9. Cookies and Website Technologies
Our website may use essential technical features required for operation, security and form submission.
If we introduce optional analytics, advertising or other non-essential cookies, we will update this policy and implement appropriate consent controls where required.
10. Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business activities, technology providers or legal requirements.
The latest version will be published on this website with an updated revision date.
12. Contact
For any questions concerning this Privacy Policy or the processing of your personal information:
Dalziel Ltd (trading as ITHICA) 96 Louxemvourgou Erimi, Limassol 4630 Cyprus
Email: info@ithica.eu Website: www.ithica.eu